Jim is available to speak on subjects including:

Powerful Partnerships – How to Get People to Want to Do What You Want

What distinguishes a powerful relationship from a forceful one? How can you foster partnerships with everyone you meet? Discover how you can speak and act in a way that has people wanting to please you, follow you and join you wherever you are going. The key to success lies in removing the elements of force that produce resistance in others.

How to Recover from “The First Glitch”

Why do some of the most promising relationships often end sooner than we’d like? Whether interacting with a new boss, a new employee or a new romantic interest, we begin most relationships with good intentions and positive expectations. It’s only a matter of time, however, before the “first glitch” happens, causing us to step back and reassess our original feelings.

The first glitch is nobody’s fault but it is a determinative factor in all relationships. If not handled properly, we become overly cautious as the hope and optimism that we first felt begins to fade. There’s good news – that terrifying first glitch can lead to a positive experience.

Dr. Jim Goldstein shows audiences how to transform glitches into opportunities for creating stronger, more authentic relationships. Not only can these experiences restore excitement, they even help us feel better about others than we did before the glitch.

This presentation is overwhelmingly popular with college-age students and with corporate audiences.

How to Handle Difficult People

Are some people in your life just hard to get along with? Does interacting with a particular person zap you of your energy? Do you ever leave a conversation feeling like you just received a small “paper cut?”

Let Dr. Jim Goldstein show you how to transform relationships with difficult people in your life:

• Persistently negative people
• Chronic complainers
• People who are constantly angry
• Uncommunicative types
• Overly critical personalities

With humor, perspective and insight, Dr. Jim Goldstein shows you a unique way to be with all of these difficult people. The transformation that takes place leaves you feeling unscathed and actually uplifted by future interactions with personalities like these.

How to Make Yourself Indispensable to Your Employer

Finding the right job is difficult; keeping it can be even harder. How can you become the employee your boss would never consider letting go? What can you do to make yourself indispensable?

In this module you will learn several key factors that will make you the best employee your boss has ever had. Find out what it takes to become an organic component of your organization so that you become the one employee they can’t do without.

Are Your Employees Getting Dumber and What is that Costing You?

Are staff members, even long timers, making costly mistakes that surprise you? It’s not the end of your relationship; you can do something about it. Dr. Jim Goldstein will show you ways to communicate and act that will foster partnership and critical thinking throughout your organization, and you will learn new methods for interacting with employees, especially when things go wrong. Find out what you could save if everyone was fully engaged at work and thought problems through the way you do.

Demand Qualities

People rarely second-guess assumptions. Does everyone perceive you and your company the way you want to be seen and heard? People make judgments very quickly based on often superficial appearances. In this presentation, Dr. Jim Goldstein has you re-examine your own demand qualities: aspects of your presentation that demand a particular interpretation. Finally, he shows you how to be seen the way you wish to be seen.

Why We Want What We Want

Ever wonder why we want the particular things in our life? While every human being desires things every day, our wants are not arbitrary but are often based on our early experiences and, more importantly, what we made those experiences mean. By understanding how wants are formed we can understand ourselves better as well as the motivations of those around us.

How to Create an Elite High Performance Team

Why are some teams so much more successful than others, and how can you take your team to the next level? Elite teams adhere to a higher set of values and standards for themselves, are dedicated to their mission and take the best care of their team mates. Dr. Goldstein shows leaders how to foster this type of performance and dedication in their employees through his special insights into what motivates and inspires people to greatness. In this presentation, he provides the template for creating an elite high-performance team.

Experience Based Customer Service

What do customers really want? More and more, clients are seeking more than just a good product or satisfactory service; they are looking for – and want to pay for – an experience. As any coffee drinker will tell you, Starbucks sells more than just good coffee. They sell a specific experience that customers crave; one that keeps them coming back daily. In this module, you’ll find out how to create the kind of experience your clientele want, ultimately creating brand loyalty and attracting raving fans.provides the template for creating an elite high-performance team.