There is an ancient story about a man who, one dark night, has lost his keys and is looking for them under a lamppost. Another man approaches and, learning of the man’s problem, offers to help locate the missing keys. The helper asks, “Where were you when you dropped them?” The man points to a […]

Empowerment has become an overused buzz word these days. Every one wants to be empowered and wants to empower those around them but what does that actually mean? I came upon a good example that demonstrates the value of an empowered work staff. A while ago, I rented a car from Enterprise at the Ft. […]